Enjoy shopping with return and exchange policy advantages
- Return and exchange policy (15 days) from the date of purchase providing the invoice or the phone number registered without changing the condition of the model.
- Quality assurance In case of manufacturing defects in the product on the same day of its arrival, the price of the item will be refunded in addition to the shipping cost.
How to return the item:
1-Request to return the item contact our customer support, please send us an email on info@amreyalinens.com,
Call us on 01140222888 or 01140222999 or 01113888000 or 01113888111
Send us a message on our official Facebook or Instagram pages.
2-Arrange appointment to receive the item and we will arrange for the item to be delivered by one of our shipping providers
3-Return the item Repacking the item as its original packaging then hand it over to the representative of transportation company
4-Refund When receiving the item we will check on its condition and then return your money
There are some cases where it is difficult for us to support return:
1-If the return is requested over the time frame which is (15 days) for defective or non-conforming products from the day of receipt.
2-If the product is used, damaged or not in the same condition that you received it.
3-Specific non-returnable categories such as (.. etc.)
4-Any product that has been used.
5-Anything missing from the package you received (including price tags, stickers, original packaging and accessories.)
6-Products related to personal hygiene.
